HNB Finance launches new corporate website to offer exceptional customer experience

 

Sri Lanka’s leading financial services provider, HNB Finance announced the launch of its new website www.hnbfinance.lk with a raft of new features to enhance end user experience and satisfaction .

The website is built with multilingual capability so that it can be accessed via English, Sinhala or Tamil to cater to a wider online audience. The site also boasts of interactive calculators for loans, leases and fixed deposits providing users the ability to plan on achieving their own financial goals. A host of additional features such as downloadable application forms, detailed service pages and call back buttons makes the website more customer focused & user friendly.

“The new website is a key component in our integrated digital marketing strategy, and will act as the face of the organization in the digital sphere. Furthermore, the new site is a clear indication of our evolution over the years to become a major player in the financial sector and we are pleased to offer our wide range of financial services and products to our customers on a comprehensive yet easy to navigate platform,” HNB Finance Managing Director/ Chief Executive Officer Chaminda Prabath said.

Designed with the capability of adapting to multiple devices and screen sizes, www.hnbfinance.lk functions seamlessly on desktop and mobile platforms providing visitors an optimum viewing experience. Showcasing a clean, sleek futurist design the new site simplifies the visitor journey by directing visitors seamlessly to the information most relevant to their needs. Furthermore, the call button available on mobile browser connects visitors directly with HNB Finance contact center for further details.

With the capability of directly connecting to social media platforms such as Facebook, Instagram, YouTube , LinkedIn and Twitter, the new site is rich in content and information such as customer success stories and CSR initiatives. Further, a comprehensive FAQ area provides an overview of the organizations financial offerings while newsletters and blog posts will provide regular updates on the financial sector with the aim of improving financial literacy in the country.

Additionally, visitors can also connect with HNB Finance across the Mehewara E-paper for regular updates on the social initiatives taken up by employees.

Individuals looking for career opportunities can view the vacancies available at HNB Finance via the careers section of the site. The project, a collaborative process with Antyra Solutions(www.antyrasolutions.com), has ensured the newly revamped site is technically sound and SEO  optimized to drive further visibility on search engines.

Established in 2000, HNB Finance Limited is licensed as a registered Finance Company by the Monetary Board of the Central Bank of Sri Lanka. Maintaining an extensive island-wide presence with 48 branches and 21service Centers with the power of Hatton National Bank’s 650 ATMs, HNB Finance has over the recent past expanded into new fields of business and now offers Small and Medium Enterprise (SME) Loans in addition to savings, gold loans, fixed deposits facilities and leasing products.

Standing left to right: MD/CEO – Chaminda Prabhath, AGM/CIO – Pradeepa Dias, Senior Marketing Manager – Udara Gunasinghe